Returns & Exchanges

At Hawkins New York, we want you to love every piece you bring into your home. If you are not completely satisfied, we accept returns of unused items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original boxes and secure the prepaid shipping label provided by our portal to the outside of the package.

3

Ship It Back

Drop off your package at any authorized carrier location; please ensure the shipment is scanned to track its progress back to our warehouse.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a refund to your original payment method, typically processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing